MyCOCKPIT: manage appointments and customer relationships

Appointments, customer database (CRM), newsletter marketing, payment function. With online booking, you can offer your customers greater flexibility when making appointments. Never again will you lose customers because of limited opening hours or busy phone lines. With MyCOCKPIT, your customers can look for available slots online and book them directly – from anywhere, at any time.

MyCOCKPIT – the appointment management tool for Swiss SMEs

Manage your appointments online

Ideal for high levels of requests, e.g. for hairdressers, salons, therapists and coaches

Optimum customer service

Enable your customers to make bookings around the clock and use automatic appointment reminders.

Comprehensive service

Our skilled team will help you with the setup and is always available if you have any questions.

Our MyCOCKPIT packages at a glance. Comprehensive service included

Basic

from CHF 79 per month

one-off set-up fee of CHF 250

✓ Cloud-based online calendar

✓ Appointment management via web portal

Appointments can be booked via the website and Facebook

✓ 24/7 online and mobile availability

✓ SMS appointment reminders

✓ Extensive customer database

✓ Newsletter marketing

✓ Customer feedback

✓ Employee apps for iOS and Android

✓ Statistics

✓ Administration of several employees

Appointments can be booked via local.ch and search.ch

Comprehensive service from localsearch 

Standard

from CHF 129 per month

+ one-off set-up fee of CHF 250

✓ Cloud-based online calendar

✓ Appointment management via web portal

✓ Appointments can be booked via the website and Facebook

✓ 24/7 online and mobile availability

✓ SMS appointment reminders

✓ Extensive customer database

✓ Newsletter marketing

✓ Customer feedback

✓ Employee apps for iOS and Android

✓ Statistics

✓ Administration of several employees

✓ Appointments can be booked via local.ch and search.ch

✓ Comprehensive service from localsearch 

Additional features of MyCOCKPIT Standard:

✓ Email and SMS branding

✓ Online end customer payments

✓ Shift schedule

Included in the MyCOCKPIT package

 

24/7 appointment booking

Your customers can look for available slots online and book them directly at any time of day or night, including on their smartphone.

Calendar for customers and employees

With the online appointments calendar, you can manage your customers and employees easily at the same time. The result? Shorter waiting times and fewer missed appointments. Adapt your capacities to customer demand on a daily basis. You can enter as many people as you like: the number of data records is unlimited.

Cloud-based customer database

Your customer database can be accessed online and via your iOS/Android apps at any time. The solution is cloud-based, so you don’t have to install anything locally. There are no limits to how many customer groups, characteristics, notes and appointments you can have in your database.

Automated SMS appointment reminder

Customers are automatically reminded of their appointments by SMS. This avoids any unplanned changes, cancellations or no-shows, saving you both time and money.

Collect customer feedback

After each appointment, your customers can rate your business using the online form. You can choose to have the feedback from your customers displayed during the booking process itself in order to increase the number of bookings.

Send email newsletters 

With MyCOCKPIT, you can send personalised newsletters to tell your customers about offers, discounts and vouchers. 

Administration via mobile app 

Managing your bookings and calendar is easy with the MyCOCKPIT iOS and Android app. Your localsearch customer advisor will help you to set up the app and will explain its functions.

For service providers in any sector who want to efficiently manage customer appointments

 

ls_icons_branchen_beauty.png

Beauty sector

Coaching sector

Hairdressing sector

Health sector

Wellness sector

Plus other sectors

95% of our customers use MyCOCKPIT every day.

‘MyCOCKPIT helps me every day by making it easier to manage staff and customers.’

Estomed Clinics, Anita Sopaj

Video: MyCOCKPIT in use at Estomed Clinics

Get started with MyCOCKPIT in just three steps

1. On-site product demonstration

 

Your personal localsearch advisor arranges an appointment to show you how MyCOCKPIT works.

2. Implementation

 

Together, you decide how your customer data and work processes should be set up. We adapt MyCOCKPIT to your requirements (duration: 60 to 90 minutes).

 

You will receive an email containing your user name, password and the programming code for incorporating the booking function on your website.

3. Using the system

 

The ‘Book’ button will appear under your directory entries on local.ch and search.ch. We can add the button to your website and Facebook page for you if you don’t want to do this yourself.

 

You then start using the system on your own. If you have questions, our support team is always available to help.

Arrange a free consultation by telephone now: 0800 86 80 86

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