Zurich, 6 September 2016 – local.ch isn’t just useful for finding restaurants and telephone numbers. It can also help in the search for a hair salon, a florist, a handyman or the route to the nearest ATM. A new feature also allows users to rate businesses on the platform. Did the price correspond with the performance and quality? Were all of the customer’s needs taken care of? The feature provides a percentage score of users who would recommend to a friend and a rating of between one and five stars, meaning visitors can now immediately see how companies have fared in the eyes of other users – all based on the principle of users helping users.
Restaurants which use our booking system have already been subject to ratings on local.ch for a long time. As of now, users in Switzerland can rate companies on local.ch in 10 different categories: “Hairdresser”, “Garage”, “Massage, Health and Fitness”, “Hotel”, “Carpentry”, “Painting and Decorating”, “Electrical Installation”, “Building”, “Gardening and Landscaping” and “Beauty”. This rating system is being introduced step by step. Initially, only a web browser can be used to allocate stars and give a recommendation. Later this function will also be available over the local.ch app. Also, as of now no comments can be added. Companies can initially only be given a recommendation and rated using the stars. The possibility to write comments will be introduced at a later date.
Recommendations and ratings can be helpful when selecting a professional service. The rating system for restaurants and the possibility of reserving a table instantly on local.ch is meeting a huge demand and is accordingly being embraced by users with great enthusiasm. With over 1,400 bookable restaurants, local.ch is not only the platform with the most bookable tables in Switzerland, but also provides users with guidance when choosing a restaurant based on over 100,000 ratings of around 800 catering businesses. The good experiences people had with the restaurant rating system was the decisive factor in expanding the system to other professional services on local.ch.