In the series “Success Stories” by localsearch, the digital partner for Swiss SMEs, Elvis Muhaxheri reports on how he uses a targeted digital strategy to increase Visimedia’s online visibility and achieve twice as many website visits.
Visimedia in Bern stands for personal IT support, comprehensible service and trust. The company is aimed in particular at senior citizens and offers help with computers, smartphones, TVs and Internet services directly in customers’ homes. Elvis Muhaxheri chose to work with localsearch in order to improve its online visibility and gain new customers.
Visible where customers are searching
Together with localsearch, Visimedia’s digital presence was optimised in a targeted manner. The focus was on a professional website, improved findability on Google and a clear and comprehensible presentation of the services.
The website is optimally linked to Google and regularly appears in top search results for queries relating to computer help in Bern, on-site IT services or PC support for senior citizens. As a result, potential customers can quickly find the right support – exactly when they need it.
The result is clearly measurable: Visimedia now has twice as many website visits and receives significantly more requests.
Trust and personal support as a success factor
A key component of this success is personal and comprehensible support. Elvis Muhaxheri assists his clients directly on site and supports them from start to finish – from purchasing new devices, set-up and data transfer, to tailored, senior-friendly training sessions.
This proximity builds trust. Many customers actively recommend Visimedia to others in Bern, Thun and Biel. Combined with the strong online presence, this creates a convincing overall profile that attracts new customers over the long term.
Sustainable growth with localsearch
Elvis Muhaxheri is convinced by the collaboration:
“Thanks to localsearch, I’m easier to find online. I appear among the top results on Google and now have twice as many website visits. This brings me a lot more enquiries.”
Visimedia impressively demonstrates how local services, trust and digital visibility work together successfully. While Elvis Muhaxheri supports his customers personally on site, localsearch ensures a strong online presence behind the scenes, this enabling sustainable growth.




