General terms and conditions

1. Scope

The following Swisscom Directories Ltd Legal Notices /Terms of Use govern the use of the “local.ch”, “www.search.ch” and “www.localsearch.ch” websites as well as any and all websites and services provided by Swisscom Directories

Ltd and its partners (hereinafter referred to collectively as “Swisscom Directories Ltd websites”).

The use of third-party services or of third-party websites Swisscom Directories Ltd websites link to may be subject to terms and conditions of their respective owner. By using Swisscom Directories Ltd websites the user (hereinafter the use of the term "he" in conjunction with "the user" shall be used to refer to female users as well) agrees to observe these Legal Notices / Terms of Use.

2. Services provided by Swisscom Directories Ltd

2.1. General

Swisscom Directories Ltd and its partner companies provide various online services for use free of charge on the Swisscom Directories Ltd websites.

These services may be altered or expanded in terms of content and form or discontinued at any time.

Swisscom Directories Ltd reserves the right to switch specific services to a fee- based format and to subcontract third parties for the provision of services at any time.

2.2. Registration

Registration may be necessary for individual services. In this case, Swisscom Directories Ltd will store personal data (see Data Protection, section 5). On registration, the user is obliged to provide the necessary information  truthfully and completely and to enter any changes in a timely manner. The user bears sole responsibility for the content of his registration and consequently for the

personal information he provides. Swisscom Directories Ltd reserves the right to

delete the user’s registration at any time without stating reasons. Swisscom Directories Ltd implements measures to protect its application from unauthorized access by third parties. However, there is no absolute protection in this regard. Swisscom Directories Ltd shall not be liable for the consequences of unauthorized access (Data Protection, see section 5).

2.3. Storage and Publication of Content

Swisscom Directories Ltd provides users of its websites with various methods of entering user-generated content in various sections of the website, e.g. event

listings, classified ads, comments, reviews, videos, images and additional listing directory information. Each content entry constitutes  a use for which the user accepts the Swisscom Directories Ltd Legal Notices / Terms of Use in effect at that time.

The user declares his express agreement with the uploading and publication of his content. However, Swisscom Directories Ltd is not obliged to upload and publish any content. In fact, Swisscom Directories Ltd reserves the right to remove content from the website at any time without disclosure of reasons.

Content and reviews entered on the Swisscom Directories Ltd websites constitute the subjective views of the authors and do not represent the opinions of Swisscom Directories Ltd. Furthermore, uploading and publication do not constitute acceptance or condoning of the uploaded content by Swisscom Directories Ltd.

3. User Obligations

The user agrees not to abuse services provided by Swisscom Directories Ltd and to refrain from illegal activity. In particular, no data may be entered into the system that contains computer viruses and services may not be used in a manner that negatively impacts the availability of these services for other users. The user recognizes that the content and information (addresses, URLs, logos etc.) provided on Swisscom Directories Ltd websites are legally protected and/or affect the rights of third parties.

The user is obliged to handle access data provided to him (user name/password) with due awareness, in confidence and with caution. Swisscom Directories Ltd cannot be held liable for any misuse of access data or damage caused by such misuse. The user is obliged to immediately report any misuse, illegal offers etc. on the Swisscom Directories Ltd websites to Swisscom Directories Ltd upon becoming aware of such content or activity.

The user is obliged to observe netiquette. The user commits to refrain from violating statutory provisions of Swiss law with any published content. In particular, the user shall not post any content that may be deemed a violation of personal rights, competition  rights or that may be viewed as defamatory, racist, glorifying violence, threatening, pornographic or obscene and not to infringe the copyright of third parties. Swisscom Directories Ltd reserves the right to block, delete or decline to upload any content that violates these rules immediately and without notification. In the event of such a violation, Swisscom Directories

Ltd furthermore reserves the right to bar the user from adding future content.

4. Data Topicality

Swisscom Directories Ltd endeavours to use data that is up to date and correct. The user acknowledges that the data may contain errors or incomplete information as a result of technical or other factors. Swisscom Directories

Ltd cannot be held liable for any errors or consequences arising from this.

5. Data Protection

The protection of data and privacy is one of our major concerns. Swisscom Directories Ltd observes the legal provisions of Swiss data-protection legislation when processing data.

On visiting Swisscom Directories Ltd websites or in using services, a variety of customer data can accumulate, which Swisscom Directories Ltd captures and stores, such as:

  • customer data disclosed by customers on registering for a service (e.g. personal data and service-specific settings). Customers can check this data and change it if necessary in the Customer Center at any time.
  • customer data gathered during use (e.g. information  on the length and frequency of use of a service, etc.).
  • customer data gathered during use of individual Swisscom Directories Ltd websites (e.g. pages visited by the customer, customer reaction to offers from Swisscom Directories Ltd and/or third parties, which are displayed on Swisscom Directories Ltd websites, etc.).
  • non-personal data gathered on the basis of technical processes during the use of Swisscom Directories Ltd websites, and internet protocol addresses (IP addresses).
  • personal and other data disclosed by the customer through participation  in competitions, surveys and the like on Swisscom Directories Ltd websites.
  • customer reaction to the offers presented to them by e-mail, letter, phone or in the Customer Centre.

Swisscom Directories Ltd and/or third-party providers may forward the Customer’s data to group and partner companies of Swisscom Directories Ltd and/or of the third-party provider and to outsourced data processors domestically and abroad, for instance in performance of their contractual obligations, to manage and develop customer relations, for billing purposes and also to present customized offers from Swisscom Directories Ltd and/or partner companies as well as for internal purposes by third parties.

The legislation in the country of the recipient does not in all cases provide protection for the processing of data equivalent to that of Switzerland.

6. Cookies / Google Analytics

Cookies are used to manage the services provided on Swisscom Directories Ltd websites. A cookie recognizes a user, thus enabling information to be provided to the user in a more user-friendly manner.

This website further uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics likewise uses cookies to analyse your use of thewebsite. The information generated by the cookie about your use of this website is generally transferred to a Google server in the United States and saved there. If IP anonymization is activated on this website, your IP address will, however, first be truncated by Google within the member states of the European Union or in other states that are signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and truncated there. At the request of Swisscom Directories Ltd, Google will use this information to analyse your use of the website, to compile reports on website activities, and to provide the website operator with additional services associated with use of the website and internet; the IP address transmitted  under Google Analytics by your browser will not be combined with other Google data.

Finally the Google Analytics functions for display advertising (AdSense), remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager and Google Analytics reports as well as tools by 1plusx Ltd. are implemented on the Swisscom Directories Ltd websites.

You may prevent cookies from being saved through a corresponding setting in your browser; we point out, however, that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the data generated by the cookie relating to your use of the website (incl. your IP address) from being recorded by Google, and prevent such data from being processed by Google by downloading and installing the browser plugin which is available at the following link (http://tools.google.com/dlpage/gaoptout).

The ad settings manager enables you to opt out of Google Analytics for display advertising:https://www.google.com/settings/ads/onweb. You can use the following link to permanently deactivate the DoubleClick by Google

cookie: http://goo.gl/p7Jn86.

7. Intellectual Property

The entire contents of the website are protected by copyright (all rights reserved). The user is granted the non-transferable, non-exclusive right to use the services

provided on “www.local.ch”, “www.search.ch” and “www.localsearch.ch”. All rights to existing or developed intellectual property in conjunction with services are retained by Swisscom Directories Ltd or authorized third parties.

The downloading or printing of individual pages and/or parts of Swisscom Directories Ltd websites is allowed, provided that neither the copyright marks nor any other legally protected markings are removed.

Any reproduction (in whole or in part), transfer (electronically or by any other means), modification or linking of Swisscom Directories Ltd websites for public

or commercial purposes is prohibited without prior written approval by Swisscom

Directories Ltd.


8. Availability, Warranty and Liability

Swisscom Directories Ltd aims to ensure a high level of availability. However, Swisscom Directories Ltd cannot guarantee that the services provided will function free of interruptions and errors. Swisscom Directories Ltd excludes any and all liability towards the user or third parties to the full extent permitted by law. The user acknowledges in particular that Swisscom Directories Ltd shall not be liable for content published on its websites by other users or of external websites to which it provides a link. The user shall hold Swisscom Directories Ltd harmless against any and all third-party claims that arise as a result of the misuse of data

or services on Swisscom Directories Ltd websites or the content published by the user.

9. Language of Legal Notices / Terms of Use

Swisscom Directories Ltd provides translations of the Legal Notices / Terms of Use in French, English and Italian. By accepting the Legal Notices / Terms of Use in other languages, you acknowledge that these translations serve to enhance your comprehension and convenience, but that the German version of the Legal Notices / Terms of Use shall govern the relationship between you and Swisscom Directories Ltd.

In the event of contradictions between a version of the Legal Notices / Terms of Use in a language other than German and the German version, the German Legal Notices / Terms of Use shall prevail.

10. Final Provisions

Swisscom Directories Ltd reserves the right to change these Legal Notices / Terms of Use at any time. The changes shall be come into effect from the time of their publication on Swisscom Directories Ltd websites. Swisscom Directories

Ltd reserves the right to block users that violate these Legal Notices / Terms of Use from accessing Swisscom Directories Ltd websites. If one or more of the provisions of this agreement is/are void or ineffective, the other provisions shall remain binding. This agreement is subject to Swiss law. The place of jurisdiction is the registered office of the company (Zurich, Switzerland).

Swisscom Directories Ltd, October 2016