In the ‘Success Stories’ series by localsearch, digital partner to Swiss SMEs, the Sunne-Märt pharmacy and the Reuss pharmacy show how a professional website attracts more customers.

Digital visibility is becoming a decisive competitive advantage, even in a traditional environment such as the pharmacy sector. In view of increasing competition and changing customer expectations, pharmacy owners Christian and Andrea Hischier brought localsearch on board as digital experts. The aim was to position their two pharmacies for the future and attract new customers in a targeted manner.

Greater reach with localsearch

The Hischier couple have been running the Sunne-Märt and Reuss-Apotheke pharmacies in Bremgarten in the canton of Aargau for over 30 years. Providing customers with sound advice on health issues is a matter close to the owners’ hearts. However, the pharmacy market has changed and digitising the range of services on offer is essential. ‘Our customers are increasingly searching online. If we’re not there, we lose them to the competition,’ explains Christian Hischier.

localsearch, an experienced partner, has comprehensively modernised the digital presence of both pharmacies. The result: the professional websites now have greater reach and better search engine rankings.

A reliable partner with comprehensive service

The websites appear regularly and prominently on the first page of search results. The effect is clear: The Sunne-Märt and Reuss pharmacies are seeing around five times more visitors online. This is also clearly reflected in the number of customers visiting the pharmacies.

Christian and Andrea Hischier are particularly impressed by the smooth and clean implementation by localsearch. They didn’t have to worry about a thing. ‘Despite the major digitalisation push, localsearch allowed us to focus on what we do best: providing our customers with advice and support.’