Review Guide­lines

  • Share your pos­i­tive expe­ri­ence with a com­pa­ny. This helps oth­er users make their deci­sions and rewards each com­pa­ny for their efforts.
  • Write con­struc­tive­ly and fac­tu­al­ly, even if some­thing did­n’t go so well. Such reviews are more mean­ing­ful and credible.

Please keep in mind that we only pub­lish reviews that com­ply with our guide­lines. There­fore, we ask you to observe the fol­low­ing rules.

Inap­pro­pri­ate language

Please avoid inap­pro­pri­ate lan­guage such as racist or sex­ist com­ments or pro­fan­i­ty. These are not nec­es­sary to share your experience.

Neg­a­tive per­son­al comments

Please refrain from per­son­al remarks about a spe­cif­ic per­son or an eas­i­ly iden­ti­fi­able per­son. These will not be pub­lished as they are not rel­e­vant for oth­er users.

Non-Con­struc­tive feedback

When some­thing went wrong, please explain what hap­pened. Com­ments that do not explain what went wrong will be reject­ed (for exam­ple, “it was bad”). Make sure you spec­i­fy why some­thing was­n’t good, such as “it was bad because the food was cold”.

Irrel­e­vant information

Please avoid irrel­e­vant infor­ma­tion in your review. Any review that con­tains the fol­low­ing will be rejected:
  • links to oth­er companies
  • job inquiries

COVID-19 relat­ed notes

Please avoid state­ments about COVID-19. COVID-19-relat­ed behav­iour is not one of the long-term cri­te­ria against which a com­pa­ny should be evaluated.

Confusing/​Inconsistent reviews

Please keep in mind that the num­ber of stars cor­re­sponds to your expe­ri­ence with the com­pa­ny: 1 star rep­re­sents a bad expe­ri­ence, 5 stars rep­re­sents a very good experience.
Reviews where the num­ber of stars and the feed­back con­tra­dict each oth­er will be reject­ed, for exam­ple, a good review with 1 star or a bad review with 5 stars.

Self rat­ing

Self-assess­ments will not be pub­lished and we kind­ly ask every com­pa­ny to refrain from doing so. It is much more sat­is­fy­ing and hon­est to hear from your cus­tomers how sat­is­fied they were.


Fraud­u­lent behav­iour is con­demned and any review that seeks to pro­mote a spe­cif­ic busi­ness or dis­cred­it com­peti­tors is there­fore rejected.

You can find our terms and con­di­tions of use here.