Terms and con­di­tions of use

1. Scope of application

These Terms and Con­di­tions of Use of Swiss­com Direc­to­ries Ltd (here­inafter «localsearch») shall apply to the use of appli­ca­tions, ser­vices and con­tent of localsearch (here­inafter the «Ser­vices») by a cus­tomer or a user (here­inafter the «User» or «Users»), for example:

the use of the var­i­ous web­sites and/​or mobile apps of localsearch, e.g. localsearch.ch, local.ch or search.ch;
the use of a user account or a cus­tomer cen­ter (here­inafter the «User Account») of localsearch;
the use of a book­ing ser­vice from localsearch.

By using the Ser­vices and/​or their func­tions, the User is deemed to have accept­ed these Terms and Con­di­tions of Use in their most recent ver­sion as amend­ed from time to time.

This shall be with­out prej­u­dice to any gen­er­al terms and con­di­tions of busi­ness and any spe­cif­ic pro­vi­sions regard­ing the use of a cus­tomer cen­ter of localsearch accept­ed by the User in anoth­er con­text (e.g. acqui­si­tion of prod­ucts /​ Ser­vices).

In rela­tion to the use of third-par­ty ser­vices inte­grat­ed or linked to the Ser­vices pro­vid­ed by localsearch («Third-Par­ty Ser­vices») only the terms and con­di­tions of use of these third par­ties shall apply (cf. in this regard clause 3).

2. Ser­vices pro­vid­ed by localsearch
2.1. Gen­er­al

localsearch may at any time change, extend or cease pro­vid­ing Ser­vices in terms of con­tent or format.

localsearch may at any time change the prod­uct descrip­tions, offers, prices and sim­i­lar pub­lished by localsearch on the Ser­vices, and in the absence of any express agreement(s) to the con­trary entered into between localsearch and the User they shall be non-binding.

localsearch may struc­ture indi­vid­ual Ser­vices or the pub­li­ca­tion of indi­vid­ual con­tent so as to be sub­ject to a fee. localsearch shall take rea­son­able efforts to always use up-to-date and accu­rate data in its Ser­vices, although data may con­tain errors or incom­plete infor­ma­tion as a result of tech­ni­cal or oth­er inci­dents. The User shall have no claims against localsearch on the basis of the foregoing.

localsearch endeav­ours to ensure a high degree of avail­abil­i­ty of the Ser­vices offered but does not assume any lia­bil­i­ty for the Ser­vices func­tion­ing free of any inter­rup­tions and faults. localsearch endeav­ours to fix any tech­ni­cal faults which lie in its scope of respon­si­bil­i­ty with­in a rea­son­able time.

The User does not have any right vis-à-vis localsearch to a use of the Ser­vices or any Third-Par­ty Services.

2.2. Reg­is­tra­tion, User Account

In order to use the Ser­vices, it may be nec­es­sary to reg­is­ter and/​or cre­ate a User Account. Only Users with a legal capac­i­ty to act (nat­ur­al and legal per­sons) are per­mit­ted to reg­is­ter and/​or open a User Account. Users shall be oblig­ed to pro­vide com­plete and accu­rate details and to make any amend­ments with­out delay in the event that details are no longer up-to- date. Users shall be sole­ly respon­si­ble for the con­tent of their reg­is­tra­tion and, as a result, for the infor­ma­tion they pro­vide about them­selves. localsearch is not oblig­ed to check these details in terms of accu­ra­cy or completeness.

A log-in to the User Account requires the access data cre­at­ed upon reg­is­tra­tion (for instance user name/​password) or via a third-par­ty plat­form or iden­ti­ty provider cho­sen by the User. localsearch is enti­tled to regard each access with the cor­rect access data (user name/​password) or access authen­ti­cat­ed by an iden­ti­ty provider as an autho­rised access. localsearch is free – for legit­i­mate rea­sons – to refuse a reg­is­tra­tion, delete a User Account or restrict access to such account. In this con­text, any con­tent and infor­ma­tion shared via the User Account may remain on dis­play on the Ser­vices or third-par­ty platforms.

localsearch shall deter­mine the type of access pro­tec­tion deployed and shall take mea­sures in order to pro­tect its Ser­vices against any unau­tho­rised inter­fer­ence by third par­ties. There is no absolute pro­tec­tion, how­ev­er. localsearch is not oblig­ed, for instance, to take any copy pro­tec­tion measures.

The User is oblig­ed to treat its access data con­fi­den­tial­ly and pro­tect it against any mis­use. The User shall have no claims against localsearch for any mis­use of access data or any loss or dam­age caused through any improp­er access of the User Account and use of the Ser­vices. If Users detect or assume any mis­use or oth­er unlaw­ful offers and con­tent, they shall imme­di­ate­ly noti­fy localsearch of such event (customercare@localsearch.ch).

Users are nei­ther per­mit­ted to trans­fer nor to assign the User Account or rights to the User Account.

2.3. Pub­li­ca­tion of content

Users may record and amend their own list­ing as well as any sup­ple­men­tary con­tent such as images, texts, videos, web­site ref­er­ences, oth­er mul­ti­me­dia con­tent (col­lec­tive­ly the «Con­tent»). In addi­tion, some of the Ser­vices allow Users to record, pub­lish and adjust oth­er Con­tent (such as, for instance, com­ments and reviews) (see clause 4 with regard to the oblig­a­tions of Users in that con­text). In this regard, the sep­a­rate list­ing terms, which Users accept upon cre­ation of a list­ing, shall apply. Where Con­tent relates to list­ings reg­u­lat­ed by law, localsearch reserves the right to check Con­tent in accor­dance with the list­ing terms and the applic­a­ble legal bases (Swiss Telecom­mu­ni­ca­tions Act and cor­re­spond­ing ordi­nances), to cor­rect it and, where appro­pri­ate, to refuse amend­ments made by Users.

Users are deemed to have agreed to the acti­va­tion and pub­li­ca­tion of this Con­tent on the Ser­vices, in print media and on part­ner and third-par­ty plat­forms and here­by trans­fer the required rights to localsearch. Where, how and whether this Con­tent is pub­lished shall be at the dis­cre­tion of localsearch.

Users shall be enti­tled to adapt any inac­cu­rate or out-of-date Con­tent. In doing so, Users shall be respon­si­ble for the time­ly and tech­ni­cal­ly sound pro­vi­sion of the Con­tent. Users shall bear the risk for the trans­mis­sion. If it is impos­si­ble for Con­tent to be pub­lished or if it is pub­lished inac­cu­rate­ly because Users have failed to pro­vide the Con­tent in time, or have pro­vid­ed the Con­tent improp­er­ly or wrong­ly, Users shall have no claims vis-à-vis localsearch.

localsearch may, at its own dis­cre­tion and with­out giv­ing any rea­sons, refuse, change or delete Con­tent of the User at any time owing to its spe­cif­ic con­tent, its prove­nance, tech­ni­cal for­mat or qual­i­ty, in par­tic­u­lar if the Con­tent fails to com­ply with the war­ranties list­ed in clause 4. Users shall have no claims against localsearch from the refusal, change or dele­tion of any Content.

Con­tent that is pub­lished on the Ser­vices con­sti­tutes sub­jec­tive opin­ions of Users and not the views of localsearch. Nor does the pub­li­ca­tion con­sti­tute con­fir­ma­tion or approval on the part of localsearch regard­ing the Con­tent shown. Localsearch is not oblig­ed to check any Con­tent and does not assume any lia­bil­i­ty regard­ing the accu­ra­cy of the Content.

2.4. Book­ing service

On some of its Ser­vices, localsearch offers Users the option of mak­ing book­ings with localsearch cus­tomers (e.g. restau­rants, here­inafter the «Busi­ness») via book­ing sys­tems (online, by email or SMS). In this con­text, localsearch uses its own book­ing ser­vices as well as third-par­ty book­ing ser­vices (each of them here­inafter a «Book­ing Service»).

As part of this, Users sub­mit their book­ing enquiry to the respec­tive Book­ing Ser­vice by pro­vid­ing the data request­ed there­in. Users shall pro­vide up-to-date, truth­ful and com­plete details in the process. After these details have been sub­mit­ted and the respec­tive terms of use have been con­sent­ed to (e.g. regard­ing can­cel­la­tions), Users will receive a con­fir­ma­tion (by email, SMS etc.) with regard to their book­ing enquiry. At the same time, the User‘s book­ing enquiry will be trans­ferred to the Busi­ness in ques­tion. The Busi­ness has the option of con­firm­ing or reject­ing the book­ing enquiry or of sug­gest­ing an alter­na­tive appoint­ment, which will be trans­mit­ted back to the User via the Book­ing Ser­vice. The book­ing in ques­tion shall come into effect between the User and the Busi­ness. If Users are unable to keep the agreed appoint­ment with the Busi­ness, they shall noti­fy the Busi­ness with­out delay.

With cer­tain book­ing ser­vices, the book­ing enquiry can go to sev­er­al Busi­ness­es at the same time. The Busi­ness that first con­firms a book­ing enquiry enters into the con­trac­tu­al rela­tion­ship with the User. The Busi­ness­es not con­sid­ered are informed that the book­ing enquiry has already been processed. With this type of book­ing enquiries, the can­cel­la­tion of the book­ing is nei­ther pos­si­ble by the User nor by the Business.

In order to make the User’s expe­ri­ence as pos­i­tive as pos­si­ble, the Busi­ness han­dles the book­ing enquiry received from localsearch via the book­ing ser­vice as quick­ly as possible.

Users are not enti­tled to use the Book­ing Ser­vice in an improp­er or disin­gen­u­ous man­ner, to inter­fere with the Book­ing Ser­vice or access it in any man­ner oth­er than via the user inter­face pro­vid­ed by the Book­ing Service.

2.5. Bro­ker­age platforms

For cer­tain ser­vices, localsearch offers users the oppor­tu­ni­ty to pub­lish invi­ta­tions to ten­der (e.g. work to be award­ed to trades­peo­ple) and to receive cor­re­spond­ing offers from third par­ties (e.g. from trades­peo­ple). localsearch does not guar­an­tee that offers will be received. The user is respon­si­ble for whether to accept offers and for the final choice of offers. localsearch does not act as a rep­re­sen­ta­tive or hold any oth­er rep­re­sen­ta­tive func­tion for the user or the third par­ty that is mak­ing the offer. localsearch does not pro­vide any ser­vices and/​or sup­port in rela­tion to con­trac­tu­al agree­ments between the user and an offer­ing third par­ty or any sub­se­quent claims that may arise between the par­ties. This sec­tion 2.5 applies accord­ing­ly to all localsearch bro­ker­age plat­forms on which users can exchange infor­ma­tion with oth­er users, take up con­tact and, where applic­a­ble, enter into con­trac­tu­al agreements.

3. Third-Par­ty Services

It is the sole respon­si­bil­i­ty of Users as to how they inter­act with such Third-Par­ty Ser­vices. localsearch is not able to influ­ence how these Third-Par­ty Ser­vices and their con­tent are struc­tured. Users shall have no claims vis-à-vis localsearch from the use of these Third-Par­ty Services.

For exam­ple, the use of Google Maps is sub­ject to the “Google Maps/​Google Earth Addi­tion­al Terms of Ser­vice” (https://maps.google.com/help/terms_maps.html) and the “Google Pri­va­cy Pol­i­cy” (https://www.google.com/policies/privacy).

4. Oblig­a­tions of Users

Users under­take to use the Ser­vices in accor­dance with their intend­ed pur­pose and to refrain from any non-intend­ed, improp­er and unlaw­ful use, e.g. the intro­duc­tion of mal­ware (such as virus­es, worms or oth­er spy­ware). More­over, the Ser­vices must not be used in a way that neg­a­tive­ly affects their avail­abil­i­ty for localsearch or for oth­er Users or that neg­a­tive­ly impacts their usage in any oth­er way (e.g. through the deploy­ment of auto­mat­ic devices, scripts and robot, spi­der, crawler or scraper services).

Users war­rant that the Con­tent col­lect­ed, pub­lished or oth­er­wise pro­vid­ed by them in con­nec­tion with the Ser­vices does not breach any legal pro­vi­sions, third-par­ty rights or pub­lic pol­i­cy. In par­tic­u­lar, Users under­take to refrain from pub­lish­ing any Con­tent that breach­es pri­va­cy rights, com­pe­ti­tion laws, con­fi­den­tial­i­ty pro­vi­sions or any defam­a­to­ry, racist, vio­lence- pro­mot­ing, rad­i­cal, threat­en­ing, pejo­ra­tive, porno­graph­ic or obscene Con­tent and to refrain from breach­ing any third-par­ty rights (such as, for instance, copy­rights, trade­mark rights and rights to com­pa­ny names). localsearch is enti­tled to block or delete any Con­tent that breach­es these pro­vi­sions, with­out delay and with­out a pri­or warn­ing, and/​or to refrain from pub­lish­ing such Content.

5. Intel­lec­tu­al property

Users acknowl­edge that the Ser­vices, the Third-Par­ty Ser­vices and the Con­tent pub­lished by localsearch, third par­ties or oth­er Users on the Ser­vices are usu­al­ly legal­ly pro­tect­ed and that their use requires con­sent by the hold­er of the right in question.

Any repro­duc­tion, trans­fer (whether elec­tron­i­cal­ly or via oth­er means) or mod­i­fi­ca­tion of the Ser­vices or Con­tent, in whole or in part, is not permitted.

The copy­ing, down­load­ing or print­ing of the Ser­vices or Con­tent is only per­mit­ted for per­son­al, not com­mer­cial use, pro­vid­ed that no copy­right notices or oth­er legal­ly pro­tect­ed des­ig­na­tions are removed.

The full or par­tial use, or use of extracts, of address lists pro­vid­ed via the Ser­vices for pur­pos­es of com­mer­cial address exploita­tion, com­mer­cial direc­to­ry enquiry ser­vices or as the basis and/​or tool for any form of com­pi­la­tion or sup­ple­men­ta­tion of lists of par­tic­i­pants, address­es or oth­er lists (elec­tron­ic, in print­ed form on data stor­age devices etc.) as well as the retrieval of the data on the inter­net for the afore­men­tioned pur­pos­es as well as for any oth­er com­mer­cial pur­pos­es is not permitted.

The domains «local.ch», «search.ch» and «localsearch.ch» and cer­tain oth­er prod­uct or ser­vice des­ig­na­tions (includ­ing logos) are reg­is­tered trade marks of localsearch. The Users do not have any right of use in rela­tion to these trade marks. The same applies in rela­tion to third-par­ty trade marks, in par­tic­u­lar Third-Par­ty Services.

6. Data protection

The pri­va­cy state­ment of localsearch as amend­ed from time to time, avail­able on the Ser­vice in ques­tion and at www.localsearch.ch shall apply.

localsearch may pro­vide infor­ma­tion regard­ing oth­er prod­ucts or ser­vices of localsearch to Users (e.g. in the form of a newslet­ter or by let­ter). If Users no longer wish to receive such mes­sages from localsearch, they may unsub­scribe at any time by email to customercare@localsearch.ch, by let­ter or by tele­phone using the con­tact details list­ed at www.localsearch.ch.

7. Lia­bil­i­ty

To the extent per­mis­si­ble by law, any lia­bil­i­ty of localsearch vis-à-vis Users in con­nec­tion with the use of the Ser­vices is exclud­ed. Users shall note, in par­tic­u­lar, that localsearch is not liable for any Con­tent pub­lished by oth­er Users on the Ser­vices pro­vid­ed by localsearch as well as for con­tent of oth­er web­sites or mobile apps referred to by the Ser­vices. Like­wise, localsearch is not liable for any Third-Par­ty Services.

Users under­take to ful­ly indem­ni­fy localsearch against all third-par­ty claims that can be attrib­uted to a breach of these Terms and Con­di­tions of Use.

8. Breach of the Terms and Con­di­tions of Use

In the event that these Terms and Con­di­tions of Use are breached, localsearch shall be enti­tled to block or refuse a User’s access to the Services.

9. Final provisions

localsearch reserves the right to amend the Terms and Con­di­tions of Use from time to time. The applic­a­ble ver­sion shall be the cur­rent ver­sion as amend­ed from time to time, as is made avail­able at www.localsearch.ch.

Should one or more pro­vi­sions be void or inef­fec­tive, this shall not affect the valid­i­ty of the remain­ing provisions.

These Terms and Con­di­tions of Use shall be sub­ject to Swiss law to the exclu­sion of the con­flict of law rules.

The exclu­sive legal venue for all dis­putes aris­ing out of or in con­nec­tion with these Terms and Con­di­tions of Use shall be the reg­is­tered office of Swiss­com Direc­to­ries AG (Zurich, Switzerland).

Swiss­com Direc­to­ries Ltd, Octo­ber 2020

Suche

Suchen Sie eine Telefonnummer, eine Adresse oder ein Geschäft?
Dann besuchen Sie uns auf local.ch oder search.ch

Online-Präsenz

Machen Sie Ihr KMU mit den passenden digitalen Produkten von localsearch online präsent. 

Die Basispräsenz für jedes KMU
Das Erfolgspaket für Ihr KMU
Die Profi-Website zum Fixpreis

Online-Werbung

Schalten Sie Online-Werbung mit localsearch: Positionieren Sie Ihr Unternehmen und Ihr Angebot in der digitalen Welt. 

Online-Werbung speziell für KMU
Werben, wo es sich lohnt
Stark in der Region – stark für Ihre Werbung

Tools

localsearch vereinfacht die Interaktion mit Ihren Kunden – wir unterstützen Sie dabei, Kunden zu gewinnen und sie zu binden. 

Digitales Termin- und Kundenmanagement
Reservationstool für Restaurants
Die All-in-one Online-Shop-Lösung
Das Offerten-Abo für Handwerker

digitalONE

Noch nie war es für Sie als KMU so essenziell, auf den wichtigsten Online-Plattformen gefunden, gebucht und geliked zu werden. Und noch nie war es für Sie so einfach, dies umzusetzen: Mit digitalONE - unserer einzigartigen, neuen Lösung sind Sie online genau dort präsent, wo es sich lohnt.

digitalPLUS

Mit digitalPLUS werben Sie genau dort, wo die Schweiz ihre Geschäfte tätigt. Ihre exklusive Werbung erscheint genau dann, wenn nach Produkten & Dienstleistungen wie Ihren gesucht wird, und zwar garantiert an speziell auffälligen Werbeplätzen. Übersehen werden unmöglich!

5 Faktoren für digitalen Erfolg

Um erfolgreich zu sein, müssen Sie dort sein, wo Ihre Kunden sind – im Internet. Am besten orientieren Sie sich an den 5 Erfolgsfaktoren.

Kostenlos durchstarten mit Start-up-Tipps, Checklisten, Buchungstools und vielem mehr.

Wie stehen Sie da?

Wie gut werden Sie im Internet gefunden? Wie ist Ihr digitaler Reifegrad? Welche Lösungen sind für Sie die passendsten? Machen Sie jetzt den Schnelltest.

Wir haben die Lösung - kostenlos

Erfolg in der digitalen Welt muss nichts kosten. Wir haben für jedes Bedürfnis die passende Lösung – völlig unverbindlich und gratis. Jetzt einsteigen.

Kostenlose Online-Präsenz mit
Kostenlos buchbar werden mit
Kostenlos reservierbar werden mit
Kostenlosen Online-Shop eröffnen mit

Passende KMU-Lösungen

 

digitalONE
Noch nie war es für Sie als KMU so essenziell, auf den wichtigsten Online-Plattformen gefunden, gebucht und geliked zu werden. Und noch nie war es für Sie so einfach, dies umzusetzen: Mit digitalONE - unserer einzigartigen, neuen Lösung sind Sie online genau dort präsent, wo es sich lohnt.

 

 

digitalPLUS
Mit digitalPLUS werben Sie genau dort, wo die Schweiz ihre Geschäfte tätigt. Ihre exklusive Werbung erscheint genau dann, wenn nach Produkten & Dienstleistungen wie Ihren gesucht wird, und zwar garantiert an speziell auffälligen Werbeplätzen. Übersehen werden unmöglich!

 

Profitieren Sie von kostenlosen Buchungstools, wertvollen Start-up-Tipps, Checklisten und vielem mehr.

KMU Digital ist eine Kooperation zwischen Google, Facebook., IAB und localsearch zur Unterstützung der Schweizer KMU im Bereich der Digitalisierung.

Search

Are you looking for a telephone number, an address or a company?

Visit us on local.ch or search.ch

Online presence

Give your SME an online presence with the right digital products from localsearch.

The basic presence for every SME
The success package for your SME
The professional website at a fixed price

Online advertising

Place online advertising with localsearch: position your company and your products and services in the digital world.

Online advertising specifically for SMEs
Advertise where it really counts
Strong in your region - strong for your advertising

Tools

localsearch simplifies the way you interact with your customers – we help you gain and retain customers.

Digital appointment and customer management
Reservation tool for restaurants
The all-in-one e-commerce solution
The bidding subscription for tradespeople

digitalONE

It’s never been so vital for you as an SME to be found, booked and liked on the most important online platforms. And it’s never been so easy to achieve: our new and unique digitalONE solution provides you with an online presence where it really counts.

digitalPLUS

With digitalPLUS, you can advertise precisely where Switzerland is doing business. Your exclusive advertising will appear whenever products and services like yours are searched for, and always in particularly eye-catching ad spots. Impossible to overlook!

Five factors for digital success

To be successful, you need to be where your customers are, which is on the Internet! The best thing to do is to go by the five success factors.

Launch for free with start-up tips, checklists, booking tools, and much more.

Where do you stand?

How well are you found on the internet? What is your digital maturity level? Which solutions are most suitable for you? Take the quick test now.

We have the solution – free of charge.

Success in the digital world doesn’t have to cost anything. We have the right solution for every requirement – completely without obligation and free of charge. Get on board now.

Online presence free of charge with
Enable online bookings free of charge with
Enable online reservations free of charge with
Open an online shop free of charge with

Platforms

local.ch
local.ch is Switzerland’s No. 1 for finding detailed information about companies and services as well as telephone numbers.
 
search.ch
search.ch offers detailed company information and helpful functions such as route and leisure planners, public transport timetables and tickets, as well as weather information.
 
renovero
renovero is Switzerland’s leading platform for tradespeople – the easy way to connect qualified tradespeople with clients!
 
Vergleich CH
Our universe of 55 comparison platforms encompasses over 140,000 providers from the beauty, health, crafts, lifestyle and business sectors.
 
Localcities
Localcities is Switzerland’s most attractive and up-to-date platform for municipalities.

 

Third-party platforms

Suitable solutions for SMEs

digitalONE
It’s never been so vital for you as an SME to be found, booked and liked on the most important online platforms. And it’s never been so easy to achieve: our new and unique digitalONE solution provides you with an online presence where it really counts.

 

digitalPLUS
With digitalPLUS, you can advertise precisely where Switzerland is doing business. Your exclusive advertising will appear whenever products and services like yours are searched for, and always in particularly eye-catching ad spots. Impossible to overlook!

 

Get valuable start-up tips and checklists and benefit from free booking tools and much more.

KMU Digital is a collaboration between Google, Facebook, IAB, and localsearch to support Swiss SMEs in the field of digitalization.

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