In the “Success Stories” series by localsearch, digital partner for Swiss SMEs, Bea Pöhl explains how digital solutions have made appointment scheduling much easier for her beekeeping business and helped her receive more customer enquiries.
Bea Pöhl runs Pöhl’s Imkerei in Neuhausen am Rheinfall with great passion alongside her main job. She sells honey from her own production and wants to introduce others to the fascinating world of bees. Together with her husband, she also runs a carpentry business. Good organisation is therefore essential to ensure reliable customer service. That is why Bea Pöhl decided to expand her beekeeping business’s online presence in collaboration with localsearch. The goal: to make it easy for interested customers to get in touch without increasing the administrative workload.
localsearch makes day-to-day customer management easier
A modern website gives potential customers an overview of the product range. Online campaigns further increase the business’s visibility on the internet. However, the digital appointment and customer management tool from localsearch is particularly valuable to Bea Pöhl.
“As I run my beekeeping business alongside my main job, good time management is essential. Thanks to the appointment manager, my customers can easily book their visits online. This makes my everyday life so much easier and gives me more time for what I love most: working with my bees,” says Bea Pöhl.
A professional online presence generates more customer enquiries
These measures are paying off. Today, Pöhl’s Imkerei receives 25% more customer enquiries than before partnering with localsearch. Digital appointment scheduling allows Bea Pöhl to coordinate visits more effectively and manage customer enquiries more efficiently, without any additional workload.
Thanks to localsearch, potential customers can find their way to Pöhl’s Imkerei more easily. And Bea Pöhl has more time for what matters most to her: producing high-quality honey with passion, caring for her bee colonies and sharing her enthusiasm for bees with her customers.
