MyCOCKPIT: manage appointments and customer relationships
Appointments, customer database (CRM), newsletter marketing, payment function. With online booking, you can offer your customers greater flexibility when making appointments. Never again will you lose customers because of limited opening hours or busy phone lines. With MyCOCKPIT, your customers can look for available slots online and book them directly – from anywhere, at any time.
MyCOCKPIT – the appointment management tool for Swiss SMEs
Manage your appointments online
Ideal for high levels of requests, e.g. for hairdressers, salons, therapists and coaches
Optimum customer service
Enable your customers to make bookings around the clock and use automatic appointment reminders.
Comprehensive service
Our skilled team will help you with the setup and is always available if you have any questions.
Our MyCOCKPIT packages at a glance. Comprehensive service included
Basic
from CHF 79 per month
+ one-off set-up fee of CHF 250
✓ Cloud-based online calendar
✓ Appointment management via web portal
✓ Appointments can be booked on 5 platforms: local.ch, search.ch, Google, Facebook and your own website
✓ 24/7 online and mobile availability
✓ Flatrate: No additional fees per booking
✓ SMS appointment reminders
✓ Extensive customer database
✓ Newsletter marketing
✓ Customer feedback
✓ Employee apps for iOS and Android
✓ Statistics
✓ Administration of several employees
✓ Comprehensive service from localsearch
Standard
from CHF 129 per month
+ one-off set-up fee of CHF 250
✓ Cloud-based online calendar
✓ Appointment management via web portal
✓ Appointments can be booked on 5 platforms: local.ch, search.ch, Google, Facebook and your own website
✓ 24/7 online and mobile availability
✓ Flatrate: No additional fees per booking
✓ SMS appointment reminders
✓ Extensive customer database
✓ Newsletter marketing
✓ Customer feedback
✓ Employee apps for iOS and Android
✓ Statistics
✓ Administration of several employees
✓ Comprehensive service from localsearch
Additional features of MyCOCKPIT Standard:
✓ Email and SMS branding
✓ Online end customer payments
✓ Shift schedule
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Included in the MyCOCKPIT package
24/7 appointment booking
Your customers can look for available slots online and book them directly at any time of day or night, including on their smartphone.
Calendar for customers and employees
With the online appointments calendar, you can manage your customers and employees easily at the same time. The result? Shorter waiting times and fewer missed appointments. Adapt your capacities to customer demand on a daily basis. You can enter as many people as you like: the number of data records is unlimited.
Cloud-based customer database
Your customer database can be accessed online and via your iOS/Android apps at any time. The solution is cloud-based, so you don’t have to install anything locally. There are no limits to how many customer groups, characteristics, notes and appointments you can have in your database.
Automated SMS appointment reminder
Customers are automatically reminded of their appointments by SMS. This avoids any unplanned changes, cancellations or no-shows, saving you both time and money.
Collect customer feedback
After each appointment, your customers can rate your business using the online form. You can choose to have the feedback from your customers displayed during the booking process itself in order to increase the number of bookings.
Send email newsletters
With MyCOCKPIT, you can send personalised newsletters to tell your customers about offers, discounts and vouchers.
Administration via mobile app
Managing your bookings and calendar is easy with the MyCOCKPIT iOS and Android app. Your localsearch customer advisor will help you to set up the app and will explain its functions.
For service providers in any sector who want to efficiently manage customer appointments
Beauty sector
Coaching sector
Hairdressing sector
Health sector
Wellness sector
Plus other sectors
95% of our customers use MyCOCKPIT every day.
‘MyCOCKPIT helps me every day by making it easier to manage staff and customers.’
Estomed Clinics, Anita Sopaj
Get started with MyCOCKPIT in just three steps
1. On-site product demonstration
Your personal localsearch advisor arranges an appointment to show you how MyCOCKPIT works.
2. Implementation
Together, you decide how your customer data and work processes should be set up. We adapt MyCOCKPIT to your requirements (duration: 60 to 90 minutes).
You will receive an email containing your user name, password and the programming code for incorporating the booking function on your website.
3. Using the system
The ‘Book’ button will appear under your directory entries on local.ch and search.ch. We can add the button to your website and Facebook page for you if you don’t want to do this yourself.
You then start using the system on your own. If you have questions, our support team is always available to help.
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